Pet Stain and Odour Removal for Kelowna Carpet
Surface cleaning a urine spot makes it look better for a week. Getting rid of it means treating what soaked through.
Get a Free Quote- 30+ Years in BusinessServing the Okanagan since 1993
- Family Owned & OperatedNot a franchise, never has been
- Eco-Friendly ProductsSafe for kids, pets and rugs
- Fully InsuredTrained, background-checked techs
Why pet odour comes back after a surface clean
Pet stain and odour removal in Kelowna fails when it only treats the surface. Urine can quickly penetrate through carpet and padding, spreading beyond the visible spot and into the materials underneath. That’s why simply cleaning the surface often leaves odours that return later—especially with humidity.
We locate the affected areas, treat them with specialized enzyme technology designed to break down the compounds responsible for urine odours, and thoroughly flush the area rather than simply wiping the surface.
But pet odours aren’t the only odours we eliminate. Smoke, mould, mildew, pet odours, and other persistent smells can all be treated with professional odour-control solutions. Our specialized products are formulated to target the bacteria and organic compounds responsible for lingering odours—not simply mask them with fragrance.
This is odour elimination, not odour masking. Period. Our professional odour-treatment system was specifically developed for ProSteam to tackle even the toughest lingering odours and leave the area genuinely clean and fresh.
Booking from out of town? See how we work in West Kelowna. Reading up first? How to Get Pet Stains and Odour Out of Carpet.
What's included in pet urine treatment
- Inspection to find the true extent of affected areas
- Enzyme-based sub-surface treatment
- Sub-surface flush and extraction where needed
- Deodorizing pass on the surrounding area
- Honest assessment when padding replacement is the real answer
- Pet-safe, eco-friendly products throughout
Our sub-surface pet odour removal process
- 1
Locate
We map the affected zones — they are almost always larger than the visible spot.
- 2
Assess honestly
If the contamination has reached the subfloor we tell you, rather than charging for a treatment that will not hold.
- 3
Treat
Enzyme solution applied to break down urine crystals and the bacteria producing the smell.
- 4
Flush
Controlled sub-surface flushing and extraction to pull the contamination out.
- 5
Deodorize
Final deodorizing pass and a plan for anything that needs a follow-up visit.
What proper pet stain treatment gets you
- Treats the source, not just the visible stain
- Products safe around pets and kids
- Straight answers about what is fixable
- Often saves carpet that owners assumed was a write-off
Pet urine and carpet odour questions
Book pet stain and odour removal
Tell us the rooms or pieces involved and we'll come back with a firm price.
Available in
Other services
- Carpet CleaningVan-mounted hot water extraction that pulls out the grit, traffic lanes and spills a rental machine leaves behind.
- Upholstery & Furniture CleaningFabric-safe cleaning for sofas, sectionals, dining chairs and recliners — tested before we touch the good couch.
- Area Rug CleaningWool, silk-blend, synthetic and heirloom rugs cleaned with the dye-safe care they actually need.
- RV & Boat CleaningInterior cleaning for motorhomes, trailers and boats — carpet, captain's chairs, dinettes and marine upholstery.
- Mattress CleaningDeep cleaning and sanitizing for the surface you spend a third of your life on.
- Commercial Carpet CleaningOffices, clinics, churches, strata common areas and retail — cleaned after hours so nobody loses a workday.
Questions about pet stain & odour removal?
Call the office closest to you or send us a few details and we'll come back with a straight price.