Carpet cleaning pre-cleaning checklist

• Vacuum carpeted areasIf you're able to — it helps lift loose debris before pre-treatment.
• Pick up small items from the floorToys, shoes, clothing, pet bowls, décor, and anything breakable.
• Clear tabletops and low shelvesIn the rooms being cleaned, especially anything fragile or valuable.
• Move houseplants off carpeted areasMoisture and pots can leave marks during cleaning and drying.
• Take down or note any pinned rugs or floor matsSo our team knows what to expect underfoot.

Our team will move most standard furniture for you, cleaning underneath and setting pieces back on protective pads or blocks. To help us do this safely and quickly:

• Remove items from under beds and couchesStorage bins, boxes, or anything you don't want moved.
• Empty and unplug items on the floorLamps, fans, electronics, or anything with a cord running through the room.
• Let us know about heavy or delicate furniturePianos, antiques, electronics and large entertainment units are best left in place — just flag them for our crew.
• Secure loose cords and cablesSo they're clear of our hoses and equipment.

• Arrange a safe space for petsA crate, closed room, or outdoor area away from the work zone and equipment.
• Plan ahead for young childrenOur equipment, hoses and cleaning solution are best kept away from curious little hands.
• Tell us about allergies or sensitivitiesSo we can select the right products for your home.

• Keep your driveway or an area near your entrance clearOur van-mounted steam units connect to your home through hoses run from the van.
• Clear a path from your entry to the rooms being cleanedRoom for hoses and equipment makes the job faster and safer.
• Point out your nearest water and electrical accessOnly if requested — our crew will confirm what's needed on arrival.
• Share gate codes, parking restrictions or building access in advanceEspecially helpful for condos, townhouses and strata properties.

• Make a list of specific stainsPet accidents, wine, ink or high-traffic wear — point them out to your technician before we start.
• Avoid DIY stain removal right before we arriveSome household products and rug shampoos react with our solutions or make stains harder to lift. Let us handle it.

Carpets are typically dry within 6–12 hours, depending on humidity, airflow and carpet type. To get the best results while carpets dry:

• Keep foot traffic to a minimum until carpets are fully dry
• Leave protective blocks or tabs under furniture legsUntil you're sure the carpet underneath is dry.
• Turn on fans, air conditioning, or open windowsAirflow is the fastest way to shorten drying time.
• Keep pets and children off damp carpetIt avoids tracking or re-soiling freshly cleaned areas.